Frequently Asked Questions (FAQs)

 

1. How do I book a yacht in Dubai?

Booking a yacht charter with us is easy. You can either fill out our online booking form or contact our customer service team directly via whatsapp, phone or email. Provide details such as your preferred dates, number of people, number of booking hours, yacht type, and any special requirements, and we will assist you in securing your booking and customizing your charter experience. Our charter specialists are also happy to assist you in finding the perfect yacht for your needs.

2. What is the booking process?

Once you have selected your desired yacht and dates, we will send you a booking confirmation with payment details. A deposit is required to confirm your yacht charter booking. The amount of the deposit depends on the yacht and the duration of the charter. The balance is typically due on board before the trip. Our team will provide you with detailed payment information when you book.

3. What payment methods do you accept?

We accept various payment methods, including cash, ATM deposit, bank transfers and online payment by credit or debit cards.

4. Are there any additional fees I should be aware of?

No hidden cost or extra charges for regular bookings. Additional fees may apply for services such as catering, entertainment, fuel beyond the Dubai waters, and any special requests. We strive for transparency and will provide a detailed breakdown of all costs before you confirm your booking.

5. What is included in a yacht charter booking?

When you book with Yacht Charter Dubai, your charter typically includes the use of the yacht and its amenities, captain, crew, fuel, basic amenities such as towels and napkins, refreshments like water, ice and soft drinks and standard safety equipment. Additional services like catering, entertainment, water sports and special requests can be arranged for an extra fee.

6. What is the minimum duration for a yacht charter?

The minimum duration for a yacht charter can vary depending on the yacht and the time of year. Typically, we offer charters ranging from a 2 hours for a day cruise to several days or even weeks for extended voyages. Please contact us for specific details and availability.

7. Are there any age restrictions for children?

Children are generally welcome on board, but there may be age restrictions for certain activities. Please inquire about the specific policies for your chosen yacht.

8. Are there any age restrictions for chartering a yacht?

While there are no specific age restrictions for booking a yacht, we do recommend that all guests adhere to safety regulations. For charters with younger children, please inform us in advance so we can ensure the yacht is equipped with appropriate safety measures.

9. Can I bring my own food and drinks on board?

You are welcome to bring your own food and beverages on board, but we also offer catering services with a wide range of menu options to suit your preferences. For convenience, let us know in advance if you wish to arrange catering, or if you plan to bring your own provisions.

10. What happens in case of bad weather?

In the event of bad weather, we prioritize safety and may need to reschedule or modify your charter. Our team will keep you informed and work with you to find the best solution, whether it’s adjusting your itinerary or offering a different date or canceling the booking. We will always ensure your comfort and safety.

11. Can I cancel or modify my booking?

Cancellation and modification policies depend on the terms and conditions of your booking. Generally, cancellations made well in advance are eligible for a refund. Please review our terms and conditions or contact our team for specific information regarding your booking. (Add cancellation policy)

12. What safety measures are in place on the yacht?

Our yachts are equipped with the latest safety equipment, including life jackets, fire extinguishers, Lifebuoys, first aid kits, Life rafts in case of any emergency, navigation and communication equipment. Our experienced crew is trained in safety procedures and emergency response. Your safety and comfort are our top priorities.

13. Are pets allowed on board?

At Yacht Charter Dubai, we prioritize the comfort and safety of all our guests. As part of our commitment to maintaining a clean and allergen-free environment on board, we kindly ask that pets and animals of any sort are not allowed on the yacht. This policy helps ensure a pleasant experience for everyone and allows us to maintain the highest standards of hygiene and safety.

14. Is smoking allowed on board? 

To ensure the safety of all our guests and maintain the interior of the yacht, smoking is not permitted inside the yacht. However, smoking is allowed in designated outdoor areas, where you can enjoy your cigarette while taking in the fresh sea air.

Please note that shisha is strictly prohibited on board. This policy helps us maintain a clean and safe environment for everyone. We appreciate your cooperation in adhering to these guidelines.

15. Where can I go on a yacht charter in Dubai?

Dubai offers a stunning coastline with various destinations to explore. Popular choices include the Dubai Marina, JBR, Palm Jumeirah, Atlantis The Palm, Burj Al Arab, and the open sea.

16. What is the weather like for yacht charters in Dubai?

Dubai enjoys pleasant weather for most of the year, making it an ideal destination for yacht charters. The best time to visit is from October to April when the temperatures are mild. If you adore sunbathing and summer days, you can book the yacht in summer as well.

17. What should I bring on a yacht charter?

We recommend bringing swimwear, sunscreen, a hat, sunglasses, comfortable clothing and jackets in winter. If you plan to spend time on the water, you may also want to bring water shoes.

18. How far in advance should I book my yacht charter?

To ensure you secure your preferred yacht and dates, we recommend booking your charter as early as possible. Generally, booking at least 1 to 3 months in advance is advisable, especially during peak seasons or for special occasions. This allows us to accommodate your preferences and provide the best options available. For last-minute bookings, we will do our best to accommodate you, but availability may be limited. If you have specific dates or requirements, planning ahead ensures you have the greatest choice and flexibility.

19. Can I Play My Own Music on the Yacht?

Absolutely! You are welcome to bring and play your own music on board. Many of our yachts are equipped with high-quality sound systems that can connect to your phones via Bluetooth or AUX cable, allowing you to enjoy your favorite tunes throughout your charter. If you need assistance with setup or have any specific audio requirements, please let us know in advance. We are here to ensure your experience is as enjoyable and personalized as possible.

20. Are all your Yachts Insured?

Yes, all yachts in our fleet are fully insured. We prioritize your safety and peace of mind, and comprehensive insurance coverage is in place to protect against various risks. This includes coverage for the yacht, crew, and passengers, ensuring that you can enjoy your charter with confidence.

21. Is Swimming or Fishing Allowed During the Charter? 

Swimming is permitted for experienced swimmers during daylight hours until sunset, as sea conditions can be unpredictable. Amateur swimmers are advised to avoid swimming due to potential rough waters. Fishing is allowed on charters of 4 hours or more. Please inform us at the time of booking so we can arrange the necessary bait and equipment.

22. What Amenities are Available on your Yachts?

All our yachts come equipped with essential amenities, such as a refrigerator, microwave, electric grill, music system, and inbuilt speakers, to ensure a comfortable and enjoyable experience.

23. Are we allowed to wear footwear on board?

No, footwear is not allowed on board. This policy helps protect the boat’s interior and exterior, maintain cleanliness, and ensure the safety and comfort of our guests.

For more information, you can reach us through our contact form on the website, Whatsapp or by phone and email. Our Sales team is available to answer your questions, provide assistance, and help you plan the perfect yacht charter experience.

If you have any other questions or need further assistance, feel free to get in touch with us. We look forward to making your yacht charter experience in Dubai exceptional!